Customer Relations Representative - State Farm Agent Team Member
Full Time • Visalia, CA
ROLE DESCRIPTION:
The Nate Wingert State Farm Agency is growing! We love what we do, and we are excited to discover the next member of our friendly, passionate, community-focused team.
I am Nate, a local State Farm Insurance Agent for the past 11 years, and I am seeking an outgoing and customer-focused individual who enjoys working with the public. Our mission is to help as many in our community to be protected from risk and prepare for their future - and we do this by selling State Farm auto, life, and health insurance. Equally important, we work hard to take care of our growing customer base with their daily insurance needs, including when they face the unexpected. This vital task of caring for our customers is what we are hiring in this position.
The candidate that we will select will work side by side our sales staff to provide service that so exceeds our customers' expectations that they feel valued & naturally refer their friends & family to us. This position can be incredibly rewarding to the right person as you will be handling important needs and concerns of our customers in ways that can significantly affect and improve their lives. Our team also finds the environment of our office to be safe, positive, family-first, and extremely supportive. If this sounds intriguing to you, we'd love to meet.
I am Nate, a local State Farm Insurance Agent for the past 11 years, and I am seeking an outgoing and customer-focused individual who enjoys working with the public. Our mission is to help as many in our community to be protected from risk and prepare for their future - and we do this by selling State Farm auto, life, and health insurance. Equally important, we work hard to take care of our growing customer base with their daily insurance needs, including when they face the unexpected. This vital task of caring for our customers is what we are hiring in this position.
The candidate that we will select will work side by side our sales staff to provide service that so exceeds our customers' expectations that they feel valued & naturally refer their friends & family to us. This position can be incredibly rewarding to the right person as you will be handling important needs and concerns of our customers in ways that can significantly affect and improve their lives. Our team also finds the environment of our office to be safe, positive, family-first, and extremely supportive. If this sounds intriguing to you, we'd love to meet.
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Work with our close-knit team with excellent communication and a strong teamwork mentality
- Discuss and offer the products and services State Farm offers while service is provided so that our customers have all their needs met
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual (Spanish and English) preferred
- Insurance licenses required
As an Agent Team Member, you will receive...
- Competitve hourly pay plus bonuses
- Health benefits
- 401K match
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement in my agency
- Learning to service and market property/casualty, life, health and bank products
- Setting customer retention goals that can pay you additional bonuses
If you are motivated to succeed and can see yourself in this role, please complete our application! We will follow up with you on the next steps in the interview process.
Compensation: $50,000.00 - $75,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Nate Wingert - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Health Insurance.
- Our office is located in Visalia behind McDonalds on Mooney & Caldwell..
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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